See what our Clients think of Pinewood Tree Surgery and Fencing

We are very proud of the care and level and service we provide when we are working in a client’s garden. Whether we are replacing the driveway, installing a children’s play area, landscaping the front garden, pruning the hedges or chopping back a large oak tree, doing a good job is key, but so also is good customer service and value for money. We are also delighted when the client is pleased with how their garden looks when we have finished.

But, don’t take our word for it!

We welcome feedback from all our clients, as that is the only way a business can ensure that the clients satisfaction is assured. We would invite you to send us your feedback if you haven’t already done so, via the form below…

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Pinewood
Average rating:  
 24 reviews
 by Louise
Tree removal
What service did we undertake?: Tree removal
How did you hear of us?: Leaflet drop

Great service, came to offer free quote which I was happy with and they completed the work straight away. Removed two trees and cut back some others.
Cleared up thoroughly after the work. Very friendly guys.

 by Bob Patterson
Timely completion
What service did we undertake?: Trees pruned/fence panel repair & a new garden gate fitted.
How did you hear of us?: Sandhurst Community on Facebook.

Thomas responded to my phone call and also visited me later the same day to provide a reasonably priced quote. Due to personal circumstances, I required the work to be completed promptly. He agreed to carry out all the work the following weekend, only two days after attending. The work was carried by the three man team completely as required and much to my satisfaction, including clearing away and removing all cuttings. I would personally recommend Thomas for any garden maintenance work and found a friendly, hard working team a pleasure to do business with. 10/10.

 by Ted Bugler
Excellent service
What service did we undertake?: Annual tree pruning plus new fence
How did you hear of us?: I've used you for 9 years

Thomas and his colleagues did an excellent job this week, pruning our leylandii along the back garden rear boundary fence together with ivy along the front garden fence, as well as erecting a new timber fence along the rear garden side boundary. All the work was completed to a high standard within a day, and all old materials and debris were cleared up and taken away. It's the 9th year I've used them and I have always found them efficient and reliable.

 by Jill
Professional Reliable Service
What service did we undertake?: Conifer trees reduction & tidy
How did you hear of us?: Word of mouth

Tom & his team did a great job of reducing the height of conifers in a neighbour's garden and with pruning on both sides of our dividing fence. Always so professional, polite and tidy and do a first class job. This is the second time I have used Pinewood and it won't be the last. I am always amazed and the wonderful results and always feel the work undertaken is reasonably priced.

 by Justine
Brilliant job!
What service did we undertake?: Clearing of large conifers
How did you hear of us?: Road sign

Tom and his team did an excellent job of felling and clearing many large conifers and a holly tree. The access to the house was difficult but the team did a great job and cleared up after the job very well. We will be using them again and would highly recommend them.

 by brian smith
tree surgery
What service did we undertake?: tree surgery
How did you hear of us?: via google search

Extremely pleased with the work done on several trees in our garden.
Thomas viewed the work I needed doing on several trees that needed cutting back.
He then gave me professional advice on some stems and branches which were either dead or diseased, which were all removed for me.
His team of 3 men were extremely organised in doing the work, and when finished cleared up behind them thoroughly.
All in all a great job and reasonably priced. Would thoroughly recommend Thomas and his and his team

 by Nigel Sinclair
Silver Bricrh, Holly & Laurel
What service did we undertake?: Triming & tidyup
How did you hear of us?: web search

Great job on all 3 trees. Did exactly what we wanted and left the place neat & tidy.
Would recommend Tom and his team and will certainly use again.

 by Liz Cooper
Our go-to tree surgeon
What service did we undertake?: Cut down trees and cut back tall hedges
How did you hear of us?: Can't remember

Thomas and his team have been caring for our leylandi hedges for over 5 years. Earlier this week they removed large 2 conifers at one end of our back hedge; reduced the height of that hedge and trimmed the side. They also trimmed our side hedge.
They did an excellent job for a good rate; including a good clean up.

 by Sarah Guyot
Great Job and excellent service
What service did we undertake?: Tree pruning
How did you hear of us?: Flyer

Very pleased with the work completed on our Crab Apple tree. Thomas came and gave free of charge advice and a quotation for both removal of the tree and pruning. He was professional, helpful and very patient as we decided on exactly what we wanted doing.
On the day they arrived exactly when they said they would and worked very efficiently. Both Thomas and his colleague were friendly and professional and the work completed was excellent. I would recommend Pinewood to anyone and would definitely use Thomas and his team again for any further tree or indeed fencing work, required.

 by Patricia Fitzgerald
Excellent tree work
What service did we undertake?: Pruning
How did you hear of us?: Flyer

Thomas did an amazing job pruning several trees and tidied up brilliantly afterwards. Highly efficient and excellent service. I will be asking him back again soon to do more work trinning the hedges.

 by Reg Ellis-Bolton
Fast Track Fence Repair
What service did we undertake?: Repaired Fencing
How did you hear of us?: Have known Thomas for around 20 years.

There was a very strong gale overnight on 27th December 2020 and my garden fence was damaged. I emailed Thomas on 28th December and he appeared around midday and proceeded immediately to repair the fence. Very high standard of workmanship and a very reasonable price.

 by Nick Hardy
Great Job Excellent service
What service did we undertake?: Tree felling, Hedge Triming..
How did you hear of us?: Google

Thomas was kind enough to come out on Sunday. Assess the job give a good price and date to start and complete the work. He did exactly what he said he would do and our garden looks fantastic.. Would Absolutely Recommend......
Once again Thank you Thomas and Kyran..

 by john hughes
Excellent Customer Service
What service did we undertake?: Relayed paving to front door
How did you hear of us?: Local recommendation

Excellent customer service. Completed work to a high standard within promised time scale. Will use again and would recommend to others.

 by Vernon Barnes
Five Star
What service did we undertake?: Removed bushes from front garden, took out old lawn and replaced it with a deep seedbed of top soil.
How did you hear of us?: Flyer

We were fortunate that Mr. Tom Smith was able to fit us into his schedule the day following his visit to quote for the removal of bushes, other large plants, and the removal of an old lawn. This was followed by Mr. Smith and his team covering the area with a seedbed of top soil. There was no scrimping or cutting corners as the seedbed was several inches deep, and of good quality soil. It is the first time I have seen a spirit level used to check that a seedbed was flat!
The whole team worked really hard to produce an excellent result, and all were very cheerful and friendly, listened to what we wanted, & checking progress with us at various stages. My wife and I were very pleased with the result and we feel, judging by other quotes, that Mr. Smith & Pinewood provided excellent value. If we need further work undertaken, Pinewood will be our first choice.

 by Claire
Very impressed
What service did we undertake?: Taking down a large conifer
How did you hear of us?: Google

So impressed with the service provided by Thomas and his team. I called to book for a quote which he was able to come out that same day to do. The cost was less than we were expecting, and they managed to fit us in the next day to have the tree taken down. This was all done very quickly and the garden left tidy so would definitely recommend!

 by Dan G
Great job
What service did we undertake?: Tree trimming & Stumping
How did you hear of us?: Online

Really pleased with all the work completed. Did a very neat job on some conifer trees overhanging our patio. Also cleared stumps from our front garden, and his young helper even did our gutters! Would definitely use them again.

 by Spencer Hutt
Great service
What service did we undertake?: Tree removal
How did you hear of us?: Side of vehicle

Thomas did as he said he would. Would use and recommend him again.

 by George
Excellent service
What service did we undertake?: Tree removal and fence replacement
How did you hear of us?: Flyer

Thomas and his team removed a tree and replaced a fence. Both jobs were professionally carried out. Tidied up well. Would certainly recommend them and use them again.

 by lizac
Reliable and good quality
What service did we undertake?: Pruning trees
How did you hear of us?: Can't remember

Thomas and his team have been looking after our trees for at least 5 years. Always reliable, trees look good, and well tidied afterwards.

 by Peter
Efficient service
What service did we undertake?: Tree removal
How did you hear of us?: Flyer through the door

Pinewood Tree Surgery were working in our street and I approached them to see if they could give me a quote on the removal of a medium sized tree. A quote was given and agreed and then we were asked if we wanted the tree removed immediately! I said yes and within the hour the tree was dismantled and removed. Pinewood are a prompt, efficient and fair priced company. I will be using them again.

 by Ben
Very quick service
What service did we undertake?: Fence post repairs
How did you hear of us?: Word of mouth

We required 2 x fence post repairs (ironically these were damaged just before storms Ciara and Dennis!). I contacted Thomas around 8:30am, he arrived around 10am, and the posts were repaired by lunchtime. Excellent and very speedy service for a very reasonable price. Pleasant and cheery team, too.

 by Julian Bland
Great service all round
What service did we undertake?: Trees trimmed
How did you hear of us?: Had worked on a neighbours tree

Great service all round from initial contact to quoting to completing the job.
Clear comunication and completed job to expecations.
Punctual and very tidy when working.
Many thanks

 by Adele
Highly recommended!
What service did we undertake?: Fencing
How did you hear of us?: Neighbour used them

I have been looking for fencing companies for over four months. I contacted 4 companies through their contact us pages and heard nothing. Finally found a company who did come out, two weeks later I’m still waiting for the quote
My neighbour has a fence put up last Thursday. I asked for a quote which Thomas promised he would return on Saturday. Thomas did return and understanding it was very urgent, told me he could start Monday morning. Came home Monday night, the whole garden refenced with concrete posts and boards too. Extremely tidy and all rubbish removed.
Just to add Thomas is a really nice guy too, upfront, honest and turns up when he says he will. I will definitely be using Pinewood again! Thank you!

 by Sarah Norbron
Turkey Oak
What service did we undertake?: Tree surgery

We were really pleased with this professional team. They made a great job of evening up a tree that had been rather butchered by a neighbour’s tree surgeon. Thank you Tom and your team. We will use you again.